Kutchina / Bajoria Appliances — Not yet received the cash back amount Rs 500/- against AMC for 3 years of my Chimney. | |||
As discussed with your representative Sanjay Sarkar, I have paid Rs 5, 000/- by my credit card on 17.03.2021 for 3 yrs AMC of my Chimney. He told within 48 hrs after making payment, I will get Rs 500/- cash back. But sorry to say that till date 21.07.2021, I have not received the said cash back amount from your end. Though as per requirement of your customer care department, I have given my savings Bank a/c details and my credit card statement. But they are not satisfied and demanding more new documents day by day. For the security of my bank account, not possible to provide further document. During discussion of AMC taking, not told me for any such documents. Now they are unnecessarily harrassing me for this small amount Rs 500/-. It spoil the reputation of your company/Organisation. My name is Upa Sagar Roy Chowdhury. Mail id upasagar.[protected]@gmail.com. AMC no : A 000479. Mode of payment online (19347), Executive name Sanjay Sarkar. AMC 23.07.2021 to 23.07.2024. Was this information helpful? | |||
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Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jul 23, 2021 Kutchina / Bajoria Appliances Customer Care's response Dear Sir, Regret for the Delay. We had processed for the refund in your account successfully. Kindly check for the same. Also request you to kindly mark the complaint and resolved if you may please.Thank you, Regards, Team Kutchina | |||
 2 Comments | |||
Comments
Dear Sir, We regret for the delay. Your refund is already initiated and our accounts team is working on the same. The refund would be reflected in a couple of days in your account. Thank you, Regards, team kutchina
Reply
Thanks, today I have received my cash back amount Rs 500/- at my ICICI Bank account against my 3 yrs AMC of Chimney No A 000479.. So my complaint ID : 2931548, dated 21.07.2021 has been resolved. Regards, Upa Sagar Roy Chowdhury.
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