[Resolved] La Opala — la opala tea set broke on first use

[Resolved] La Opala — la opala tea set broke on first use

V Vishnu Devanand from Changanacheri, Kerala Nov 18, 2021 This thread was updated on Nov 18, 2021

Dear team, I bought a la opala tea set from kalyan hypermarket thrissur, kerala. As soon as tea was served in the very first serving, 2 cups developed a crack spilling the hot tea all over. Please redress the issue as soon as possible. Vishnu devanand Branch manager Tata aig gic ltd First floor global plaza building Poothole thrissur 60004 [protected] +2 photos Was this information helpful? No (0) Yes (2)
Dec 30, 2018 Complaint marked as Resolved La Opala customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 La Opala Customer Care's response Dear Sir We hope your query has already been attended by us and replied accordingly for further proceedings. Thanks & Regards Mayank Goyal
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Comments

Aswant Kaur

from Bathinda, Punjab

Two of the plates got broken.One did not stand the heat despite it's aim of being microwave safe & the other cracked without being hit.I doubt that the plates are origina Laopala.These must b imitation that is why these broke so easily.Kindly confirm if some spurious firm is selling imitations asoriginal
Thanks

Aswant Kaur's reply, Nov 20, 2018

Sent

Manasi Acharya

from Hyderabad, Telangana

La opala ivory bowl broken while heating in microwave for less than a minute. Though it is written microwave safe, break resistant. La opala why do they claim all such things, if it is not. Please look into this.

Hemsv

from Dahod, Gujarat

Hello
I bought new La Opala dinner set but while i was heating food in microwave the plate and bowl cracked into pieces. Although its written on every plate and bowl that its microwave save its highly disappointing to see the failure. Kindly resolve the complaint or demand proper QC of your products.
Thanks
Customer

Ashwini A G

Nov 18, 2021

My tea set also broke on first time use. Two of the cups broke, so we have kept remaining 4cupe without using. Local cups are better than this, those won't broke with hot beverages.