Lakme — I'm complaining about order

Address:2floor building no.365street6 manoranjan network wali gali zakir nagar okhla, 2, 2

I haven't received any e mail after placing my order. I have paid it and also got a text message of paying . but I got a message of
Order derived but I haven't received it
If there is a problem I want refund .because the amount have been cut from my bank acount
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Lakme customer support has been notified about the posted complaint.
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Dear Consumer,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further regarding Lakme, we request you to contact us on[protected] between 9 am to 7 pm, Monday to Saturday or write at [protected]@lakmeindia.com

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/

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