Lakme — Lakme eyeconic kajal, twin pack.

Lakme — Lakme eyeconic kajal, twin pack.

A Aishwarya Choudhary 7987 from Bilaspur, Chhattisgarh Mar 13, 2022 Mar 13, 2022 This thread was updated on Mar 13, 2022

I ordered Lakme eyeconic kajal, twin pack through flipkart on 11th March 2022 (order ID- OD[protected], got it delivered on 13 March 2022 (invoice number- FADAUP[protected], Dated-11 March 2022). The product has Quality issues and flipkart is not accepting return order, since the product has no return policy. Product has mfg date printed as July 2021 and has expiry on Dec 2023. Despite being not expired, fungal growth can be observed throughout the body of the kajal stick. Which is appalling as this kind of quality issue is not expected from lakme. Please resolve this issue. Was this information helpful? No (0) Yes (0)
Lakme customer support has been notified about the posted complaint.
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Lakme Customer Care

from Mumbai, Maharashtra

Mar 13, 2022

Verified Support

Dear Aishwarya,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

Be assured that all our products go through stringent quality checks before they are released in the market.

To help us assist you further regarding Lakme product, we request you to contact us on our toll free number[protected] or email at lever.[protected]@unilever.com

Our advisors will be happy to assist you.

Stay Safe!

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/