[Resolved]  Lakme — lakme with big basket cheating customers

Address:00049 Sandalwood Tower, Mahagun Mywoods, GH-04, Sec16C, Near Gaur City 2, 201306

I have already raised the issue and have not received any response. I raised this issue over call and email.

You are cheating customers by showing fake prices for selling your product.

I have been promised a savings of 2108 if I purchase your product costing ₹.1300 for ₹.114 but the product supplied costs ₹.150.00 only.

The fraud is still continued by your company and my complaint has neither been addressed nor any update provided.
This clearly shows your malafied intentions and willful cheating being carried out as a usual practice to deceive your customers.

Your Fraud still continues..
As per CCPA
For false and misleading advertisements, a penalty o[censored]p to Rs 10 lakh may be imposed on a manufacturer or an endorser. For a subsequent offence, the fine may extend to Rs 50 lakh. The manufacturer can also be punished with imprisonment o[censored]p to two years, which may extend to five years in case of every subsequent offence.

Despite of raising the issue you are deliberately cheating customer.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 6, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2019
Lakme Customer Care's response
We already received complaint from consumer via e-mail we are following up with him

Reference id: 29473030
Apr 02, 2019
Updated by ashishdengre
Screenshot of the product showing the manipulated MRP attached along with the invoice.

Complaint comments 

Comments

Prahaladanagar ahmedabad lakme salon trated me very badly today when me and my friend were going to doing treatment, so please take strick action against them

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information