Lakme — Not providing the certificate

Address:

1st Floor, Bharpoor Heights, 100 feet road, near Maheshwari Chowk,Bathinda Punjab

I Ashwani Garg, father of Bhumika want to register a complaint for Lakme Academy Bathinda, Punjab regarding the old owner Jasmeet Sachdeva and their receptionist Sneh and Veerpal. As my daughter had completed her Cosmetology course from LAKME academy. I had already told jasmeet ( old owner) to change my daughter's name from Bhumika garg to bhumika but still they hadn't change the name and gave her the certificate with the wrong name. After returning the certificate and asking them again to correct it, they took documents from us and fees for changing name but after submitting the fee the stop picking our call and stop responding us and hadn't tell any updation till now ...their both the receptionist Sneh and Veerpal never pick our call and never update us regarding the certificate after giving a lot of reminders. I want my daughter's correct certificate as early as possible with correct name (Bhumika) and please take strict action against sneh and Veerpal their staff members. My daughter had joined academy in around year 2018 and still their is no response