[Resolved] Lakme — Regarding inappropriate service

Singhm0901

from Jabalpur, Madhya Pradesh

Mar 19, 2022

Address:

A-23, Saheb township Jabalpur

I have taken fruit facial at Lakme salon today 19mar 2022 .women staff attend me she took 30 min to complete full facial procedure no massage nothing when I told her that it's too short then she added you have taken basic service soo if i spend 2000 i atleast assume that the facial time would be 1hr atleast instead she was showing her soo which they prepare during training I am regular customer here but this time service is not at all satisfied

Was this information helpful?

No (0)

Yes (0)

Apr 24, 2022

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2022

Lakme Customer Care's response Dear Consumer,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further regarding Lakme Salon, we request you to contact us on[protected] or email us at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/