[Resolved]  Lakme — Salon

Address:Ashok Nagar near archana hospital, Mandya

Had been for a hair cut for my younger sister at mandya lame salon near Anne Park. Really had terrible experience with the staff the way they treat n talk. They have no proper customer service to provide they dnt even knw how to talk to a customer when they arrive if this is the way lakme is gonna treat its customers then its way bttr we opt for some other salons where atleast people will knw how to talk or the skills needed to handle a customer. It's really unethical for someone to provide a bad service. They dint even santize the brushes. N more over when I'm explaining the way I need a haircut to the beautician she is saying make it clear the way you want the haircut now if not i cannot redo things for you again as I have other appointments as well. I mean like seriously is this the way a customer should be treated. I would request you to kindly look into this and address my concern
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Aug 11, 2021
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2020
Lakme Customer Care's response
Dear Nainasha,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Nishi Nair
Levercare Expert
We’re here for you - www.hul.co.in/contact/
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