[Resolved] Lakme — services at lakme salon prahlad, nagar satellite ahmedabad

Shalini Rajkumar

from Mumbai, Maharashtra

Address:

Prahladnagar, Satellite, ahmedabad, 380015

Dear sir/madam,

I have been a client at lakme salon, prahladnagar, ahmedabad for over 9 yrs. What disturbs me utter unprofessionalism of staff at this place. Booking an appointment any hour/day of the week means minimum 45 min waiting. No one bothers about punctuality. Ms kunal who does my facial left me unattended on the table celebrating her birthday. Ms kajal/kunal were arguing regarding who should attend on another occasion. This facial took 3 hrs. For working women wasting time is unacceptable
I hope you will look into the matter. When a client is charged professional fees, she ought to gave professional service.

Thanking you,

Dr. Shalini rajkumar
[protected]@gmail.com

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Apr 29, 2019

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Lakme Customer Care's response Dear Shalini,

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[ [protected]] between 10 AM - 7 PM, 7 days a week

Your's Sincerely,
Shruthi Donthula
Lever Care Expert