| Address: | lal path labs sector 12 dwarka | | Website: | www.lalpathlabs.com |
My name is ashish harit,
With extreme displeasure and disappointment it is saddening to state that renowned and so called prestigious lab centers like dr lal pathology is making mockery of the customers by extracting money and giving them false and unreliable results.
On 10th of september 2020, i booked for home collection service of covid19 for my father.
On 11th of sept, your attendent came and collected the sample and guided us on report results i. E, the report will be declared within 48hrs.
After 48hrs the report shows the repeat sample, then i contacted to the customer care executive service they said we will call you in some time and not it has been more than 48hrs passed but no call received till now.
Yesterday i filed a complaint regarding refunds then they issued a concern refrence no.- inq[protected].
And your customer care executive explained that the regarding department will call youn within 4 to 6hrs and it has been more than 30 hrs passed and no action placed by you or your team or department.
The patient suffers alot due to this kind of disasterous disease and you guys harassing him too.
No action is taken by your team or department even in this pendamic situation.
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