Lalitha Jewelery Mart — Poor Service at Lalitha Jewelery mart

Address:

Chennai, Tamil Nadu

Hi Sir/Madam,
I have ordered bracelet at Lalitha Jewellery mart for my sister's marriage on 05th January 2014. Sales rep Mr.Ramesh ([protected]) promised me to deliver bracelet in 20 days, but now near to 30 days crossed and they are still not sure when they can deliver. Their advertising wastage 7% for most of the jewel's, but i got billed for 9% wastage. Worst part is even if I call sales rep number he is not answering the call and not getting proper response from order enquiry phone[protected] rep also.

Their poor service make me feel embarrassed during marriage. So please guide on this to take action against them. Thanks in advance.

Regards,
Sriram
Chennai