[Resolved]  BSNL - Ramamurthy Nagar Exchange — Delay in the provision of Landline & Broadband

Address:

Bangalore, Karnataka

I applied for a new landline & broadband connection at the Ramamurthy Nagar Exchange on Jan 31 2013. The have accepted the order (order no. [protected]) and asked me to get in touch with T.C.Palya exchange where my residence is located. Initially they told the labours are not available to dig the road to pull the cable from other side of the road. After 2 weeks they started saying not getting the spares from the Ramamurthy Nagar Exchange and asked me to contact Mr.Raghu on [protected]. Most of the time no one picks this number. Few times they picked and told I will be getting the connection in a week. That week never came until now which is almost 2 months now. Pathetic service right from person sitting at Ramamurthy exchnage to accept the order, people at T.C.Palya exchange. No idea how to escalate this. Unfortunately there's no option of Airtel / ACT broadband or even Wireless provides like Tikona in my layout. Hence has to depend on this unedcuated / pathetic government offices.