[Resolved] Latestone.com — Duplicate handsfree provided

pporpanth

from Jabalpur, Madhya Pradesh

Address:	South West Delhi, Delhi, 482001
Website:	latestone.com

On 05/03/2016 via Order ID SO1587305, I purchased online through latestone.com Handfree of Sony Xperia C3, and received it on 07/03/2016, but instead they provided me handfree of Samsung Co. and cash payment was taken for it. The handfree which the online co. has sent to me is only supported to samsung mobiles and it does not support to Sony Xperia C3 mobile. I try to lodge a complaint in their website, but they are not responding to it. I even call their customer care no. but i haven't got a satisfactory result till yet. Their Contact No.[protected], its always busy line.

Please kindly requested you resolve it.

Thanking you.

Pramod Porpanth

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Jun 16, 2016

Complaint marked as Resolved

My complaint has been resolved. Because company has been refunded my payment lately.

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you