LG Electronic India — 40 LED TV not working.. No support from LG | |||
I had purchased an LG LED LS5700 in late 2012 from EZone Malad. They told me such TV's dont give any problem for 5 years.. However, My TV suddenly started showing some vertical lines as soon as rains started in Mumbai in Mid June last month. I lodged a complaint to LG and they told me that they will send someone who will charge Rs 250 for the visit and Rs 850 for repairs. Complaint number - RNA[protected] The repair person comes home.. Just takes Rs 250 visit charges plus service taxes. Total Rs 285 and tells me that i will get a call.. There is absolutely no call after that. I put another complaint on July 2nd number - RNA[protected] Today i receive an SMS giving a lame excuse that i am not available / Door locked.. This is absolutely not the case. When i called the call center and insisted on speaking to a senior, they give me a number of Mr. Sajid Syed number - [protected]. I have tried this number nearly 50 times and no one answers this line.. How can a TV get lines like this in 2. 5 years? I owned 2 TV's earlier which worked for more than 15 years each and still did not give a problem. This TV has started giving a problem within 2.5 years.. It has not been moved from its place and yet.. Secondly absolutely pathetic after sale service from LG..It seems to me that they are interested only in making money. Selling TV's for a bomb and then no service. Rgds Prakash Was this information helpful? | |||
1 Comment | |||
Comments
61%
Complaints
7058
Pending
0
Resolved
4004
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team