LG Electronic India — Very poor service and my LG AC has not been replaced after so many problems

Address:

Mumbai City, Maharashtra

Hello, I bought an 1.5 ton LG AC with Serial Number: 402NATK019729 in the month of April 2014. After the purchase, just in a months time the problem occured of non cooling. I had complained to the customer care and asked them to replace the piece is the problem is severe. The technical person came from 'Comfort Point service centre' [Ph no. [protected]]. They checked and took my AC and returned back after too long time. Again after a month, the problem repeated. I asked them to change the AC piece, but they didn't. This has happened in every 1 or 2 months time. Recently, it was a problem in my compressor, so again i complained. Again the comfort point guys took my AC and after 1 week they gave back with a new compressor fitted. And now again there is a problem in my AC of cooling problem. Since i took this AC i have been facing lot of problems. I have always trusted LG products and that's why always purchased. But now i'm facing so many problems, and the customer care and Service centre guys are not at all listening to the problem. It's my humble request to please give me a new piece so this problem is not repeated again. I'm sure, the piece which has been given was not in good position. Kindly revert back.