LG Electronics — About my lg refrigerator

Address:

Gautam Buddh Nagar, Uttar Pradesh

Sir.
On 05th Feb. I received one SMS on my mobile No.[protected] that RNA[protected] is given to CUSTOMER CARE [protected].
Again today I received another SMS, stating (Your service request RNA[protected] is closed (Reason : customer Self Repair) & charge collected Rs 0/-) Where as no one visited for any repair. Customer care people are so smart that they have given the report from their Office without visiting the customer for any repair/help. Very Smart.