LG Electronics — AMC default

Address:

Mumbai City, Maharashtra

On 7/3/2014 i registered a complaint for display defect request id rna[protected].
On8/3/14 i rec'd sms complain is in process as parts have been ordered
On inquiry on 10/3/14 i again receive a sms dated 10/3/14 parts are on back order
On 12/3/14, after further inquiry i receive a sms parts have been ordered to lg
On 15/3/14 after contacting the manager mr prashant of malad area service centre i receive a sms your service request rna[protected] is closed reason discontinued part i talk to mr prashant he cofirms the reason
I want to ask how can such a big firm commit amc fascilities till 2015 take the charges from consumers and then discontinue the production of parts of the same product of which you promise please explain why i should not approach the consumer court for compensation my tv costed rs 86500/-
Mrs pais
Dt.21/3/14