LG Electronics — Bad Service by LG

Address:

Gandhinagar, Gujarat

This is with reference to my Complain no.[protected]. My LG washing Machine was not functioning properly hence I call for technician from LG to look into the problem. The technician visited my residence and informed that some parts are required to be changed, I agreed to replace the faulty parts and the same was order by the company technician. Further, I was informed that the washing machine will be repaired within 2 days time, now even after 8 days there was no communication for LG, further I contacted the company's Ahmedabad centre and it was informed that the parts is not available hence washing machine will not be repaired. It is very socking to learn that parts are not available with the company. Moreover, the customer service doesn't even cared to inform the customer. I regret to say that a renowned brand like LG is acting like this. I hope that the company will take this matter seriously and will take necessary action in the matter