LG Electronics — complaint of refrigerator

DEAR SIR/MAM, THIS IS TO BRING TO YOUR KIND NOTICE THAT I HAVE BOUGHT A REFRIGERATOR (MODEL N0 GL-P402RPJM(BW) FROM NARULA ELECTRIALS 102, NAVYUG MARGET GHAZIABAD ON 26/03/2015 BEARING INVOICE NO 4625.THIS REFRIGERATOR IS NOT WORKING PROPERLY AND I HAVE ALREADY LODGED A COMPLAINT ON THE TOLL FREE NO ON 6/4/2014 AND REFERENCE NO IS[protected] .SERVICE PEOPLE HAS VISITED AND CHECKED ON AND INFORMED THAT REFERIGERATOR WILL BE REPLACED.SO, WE AGAIN CONTACTED ON CUSTOMER COMPLAINT AND THEY HAVE DIRECTED US TO TALK TO MR.MANISH GUPTA, AREA MANAGER.MANISH GUPTA IS NOT RESPONDING PROPERLY AND THE DEALER IS ALSO MAKING EXCUSES AND ALSO MISBEHAVED WITH US.SO, PLS TAKE RE QUIRED ACTION RGDS NAMAN GOEL [protected]