LG Electronics — Continuous 4 time mail doing - but no response - treat this urgently (lcd screen defect) | |||||
Dear lg administration, Ir this is to bring your acknowledge that i had purchased led on 29/11/2015 from kanpur lg electronics shoppemalhotra mariampur. my total amount of purchase was 92300rs which includes some more appliances of home segments. My issue is this my led screen is not functioning and its panel screen is showing error while opening. means screen is blank only sound is audible. as your technical person visited and confirmed that it is damage from inside led screen so you have to bear the cost and confirmed that from inside its chemical liquidation is been spread which has damaged full screen thats why display in not coming.. But my led is in warranty condition of 1 year from lg and i got additional 1 year warranty card also from shop-owner for better services in future. So i just want to know that its a manufacturing fault in your product and in warranty why i will pay 19854rs/-which was asked from your service engineer and from authorized service center. Need your intervention on this regard. As i am a loyal customer and use only lg products in my full home. Request no = gca[protected] Kindly treat this complain on top priority else i will loose my faith from your brand and service and will take help from consumer forum legally. Note = in my home their are only 5 persons that to they are very much mature which includes my parents, my younger brother, me and my wife... so we are very much serious for our products. Kindly treat this mail as serious issue & try to maintain faith from your end against consumer satisfaction. — customer details — Name : ishu jaiswal Treet :122/161 sarojani nagar City : kanpur Tate : uttarpradesh Post code : 208012 Tel : [protected] Country : india E-mail : [protected]@yahoo.com Was this information helpful? | |||||
2 Comments | |||||
Comments
till now no response
this is your service or consumer forum..
what is a legal solution if consumer forum shows this type of response just doing mail...
i will file a legal notice via kanpur consumer court against your mail also..
no mails need now from your end.
this is your service or consumer forum..
what is a legal solution if consumer forum shows this type of response just doing mail...
i will file a legal notice via kanpur consumer court against your mail also..
no mails need now from your end.
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We regret about the inconvenience that has been caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with your product related issues.
Thank you.
LG Service Team