[Resolved]  LG Electronics — Denied for demonstration of new purchased LG washing machine

Address:Mehsana, Gujarat

Sir, I have purchased LG top Loading Washing machine from snapdeal Online shopping. They provided me LG toll free number for Demonstration. Snapdeal has called LG to provide me Demonstration. 3 days passed but i didnt get demonstration so i called LG support on[protected] to get Demo of washing machine. they ensured me to give demo within 2-3 days but still i didnt get anykind of demofrom LG. again i called them and they provide me their Ahmedabad service/demo representative Mr. Girish (mob -[protected]) and i talked them and request for demo as early as possible.but again they ignore my request. Again i called Mr. girish after 3 days but they told me that they can not give me demo so I inform LG about Mr Girish cant able to handle my call. since the purchase date i often called LG for demonstration as we are for rural area and housewife is not able to run LG program due to lake of DEMO. So, washing machine became useless without demo. and i really helpless although i pay total amount to LG. Now Please help me I dont want that machine and want to getback my money Complaint No :922092 Dt :14092014
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Sir/Ma'am,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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