LG Electronics — faulty new ac delivered

Dear customer care,

On 7th june, 2017 we had purchased a new windows ac (Model no. Lwa5cp3af1. Anmhwn1) from gera vision, yamunanagar. (Attached is the invoice for your reference serial no. 705nadl008714).

Within one month, this ac has been repaired twice by your representatives. From the very first day of installation, the ac was behaving abnormal and complaint several times to service center but they were not able to rectify it. Moreover, they ruin the coniditon of new ac. Now the condition of that ac is completely dead. Now noone is coming to attend the ac. I want to get it changed it with new one. I don't want any more repair of my new window ac. Either please return my money back or arrange replacement at the earliest.

I have spent money for my family and kids to get rid of this peak summer time of heat.

I am ready to fight against it and ready to go to consumer court for this mental harassment caused by lg electronics.

We are very disappointed with your customer service center in yamunanagar, haryana.

Attached is the picture for your reference and below is message we received:

Dear customer rnp[protected] is given to electrocare [protected].