[Resolved]  LG Electronics — Fraud done by lg technician (Jaswant m:[protected]) & his friend (Farman m:[protected])

Address:

New Delhi, Delhi

Dear sir,
My name is pramod jaiswal living in old palam road kakrola. I complaint to LG Customer care for repair of my 1 ton INVERTOR AC (i.e gas refilling).My reference number are (RNA NO[protected]. A LG Technician name “JASWANT –Mob no [protected]” visited my house & told me if you repair officially from LG it will cost you[protected] Rs. He will repair my AC from other resources (non officially from LG) only in 2500/Rs. So I agreed for that. Then he sent his friend named FARMAN (Mob no: [protected]) for refilling my ac gas. He took 1000 Rs in advance for gas refilling.
He was claiming that he is from LG & also carrying LG bag. So I was satisfied that the person is from LG But reality was
• He is third class technician(under 18 years age boy )
• No Technical knowledge of INVERTOR AC
• No Proffessional degree & certificate regarding INVERTOR AC
• No LIcence
While refilling gas in ac cylinder pipe burst out due to low quality and all gas leaked. Even though he keep on telling that he has filled the gas completely & it will work fine, but still my AC was not cooling, I requested him to please return my advance deposit since your service is poor. But he denied & call his friend “Mr jaswant” at my home, & they forcefully left my home without sort out my problem & not returned my money.
I told them I will file police ccomplaint against them but they said “do whatever you can”.
These people are spoiling image & reputation of LG brand. You should take strong action against Mr jaswant(LG technician Mob no [protected]).
Mr jaswant is doing fraud with the company as well as with the customers. Please do strong inquiry against him . I have all call recordings as well as videos.
He spoiled my 1 ton LG invertor ac worth rs (40, 000). Now heavy ice is present in the outer unit copper wire. Please solve my problem as soon as possible.
Please help me to recover money from such fraud people
I am also going to File consumer complaint, poilice complaint as well as media complaint against this fellow.
Thanking you
Pramod jaiswal
[protected]