[Resolved]  LG Electronics — Front loading washing machine

I had registered a complaint, complaint no RNA[protected] dt 23/09/2014.The service man came and said the machine needs the drum /washer/two bearings to be changed.He said the charges would be Rs 5200/-After one week the service engineer gave some stories, and some more stories which i do not want to pen.I registered another complaint No RNA[protected] Dt 4/10/2014.I have been speaking to various people IE Imtiaz([protected])/Pankaj Kulkarni([protected])/Kishor Powar [protected]/Gaurav Gurjar([protected]) on their resp mobile phones. All these people had only promised all wrong things.I was to go on leave from the 14th Oct 2014.They promised the Drum will arrive from Bhiwandi on the 11th evening and the machine would be put up on the 14th latest.On the 14 th morning i call all these people and to my surprise i was told that the drum had still not come and it would take another one day.I have been running from pillar to post to get my washing Machine up.I will take this matter to your Korean HO and also send copies to consumer Guidance society for harassing customers.
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Aug 14, 2020
Complaint marked as Resolved 
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A product of LG is being spoilt due to unethical people working.Take steps to weed away them, you may have problems for some time but it will help you.
A product of LG is being spoilt due to unethical people working.Take steps to weed away them, you may have problems for some time but it will help you.
Dear Sir/Ma'am,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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