LG Electronics India Pvt. Ltd. — split air conditioner, worst commissioning

Address:226010

Kindly refer to your invoice issued by yourlg best shop at cyberheight tower, vibhutikhand, gomtinagar, lucknow 226010 on 4th june 2018 for lg sac jsuq18buxd. Anlg&lg ind jsnq 18 buxd. Thee installationwas to be done by you,,,,, but the installations &commissioning was got done by some other agency through mr sahay of your a bove shop. Inthe order the cost of installation was not mentioned,,,,, but it was charged rs.2500/- in cash. The receipt of the samewas told to be given to me but it was not given. Mr sahay of the shop told me on phone to give it to me on 10th of june18. The product supplied to me was without battery in the remote,,,,, it was intimated to mr sahay on8 th june 18 at the time of commissioning. The commissionig not followed proper procedures as provided in your instruction booklet/leaflet causing leakages of water from joints. The hole in the wall was also not covered,,,,,, it was made by your agency. There were lot of irregularities adopted in installation work,,,, undertaken by your agency. Lg has not issuedthe proper warranty/ guarranty card. All these above shows the heights of carelessness,,,,, adoptec by lg. The refund of rs 3000/- as mentioned in the cashmemo will be done,,,,,,, when,,,,,,,, not mentioned. Please go through all complaints&do the necessary acts atonce as i have stopped operating the a. C. Hope to get the best from your end.
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LG Electronics customer support has been notified about the posted complaint.
Jun 17, 2018
Updated by SUSHIL KUMAAR SINHAA
Not resolved
Jun 17, 2018
Updated by SUSHIL KUMAAR SINHAA
Not resolved
Jun 17, 2018
Updated by SUSHIL KUMAAR SINHAA
From;-Sushil kumar Sinha, Flat No. 302, Chelsea Tower, Omaxe Heights, Vibhuti khand Gomtinagar Lucknow 226010
Jun 19, 2018
Updated by SUSHIL KUMAAR SINHAA
No action has been taken by the company. You have not give n a time limit for action Should be forced to move to an appropriate govt consumer body if not done by the company before 22nd June 18
Jun 19, 2018
Updated by SUSHIL KUMAAR SINHAA
Ihave telephonically informed Mr sahay of lg best shop at vibhuti khand lucknow today to get all resolved by 21stjune positively.Your positive response is warranted.
Jun 20, 2018
Updated by SUSHIL KUMAAR SINHAA
Again telephonically requested the incharge of lg best shop today 4 times requesting to take immediate action
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