LG Electronics — Inverter AC Split [GCA[protected]], RNA[protected]

Address:	600048
Website:	www.lg.com/india

I called the LG customer care and registered for simple service of my full working AC as I was going to use the AC after the monsoon. The service man came, checked and said everything OK and required cleaning the internal filters which could be done in their service station. I regularly clean the filters and maintain them properly. I have accepted his advice and arranged for this shop service. The service personel took the AC (both indoor and out door unit) to their service station and brought back after 2 days and fitted on 13th Feb2016 evening in my absence. when I came that night and switched on the system it was not working. I called the guys again and they came inspected the same and said the cable has to be renewed and asked me to purchase it. I gave them new cable and they changed it but found that the problem was some thing else. They went back saying that they will come with new board and check which is not happening till date and I am stuck with a defective unit in place of a working unit. It is clear that the service guys had no idea about servicing. They have not done any cleaning in their service station and it was evident when they took out lot of dirt from the out door unit when they visited the second time to attend the repair.

I need the AC in working condition as we are heading in to summer in Chennai.