[Resolved]  LG Electronics — LG 1.5 ton Split AC under AMC having repeated Concern

Address:VEE PEE Electric Kenchi Chowk , kalayat

Dear LG Team,

This is a application regarding re-occurring failure in LG split AC having AMC brought for the smooth operation, having attachment in email.

I am discussing about last two service with in two months period.,
1) Changed the Coil of Outdoor & indoor unit.
2) Make & Top up of refringent gas in next month after the parts changed.

Due to repeated failure means action on Root cause is/was missing so that leads to Customer dissatisfaction in peak season.

AC is not working from last 10 days, today service engineer came & decided to take outdoor unit with him, this was disgusting & lead to stolen of original parts.
we want AC must be repaired at HOME.

AMC detail (Invoice number) -- INVKAR2100687

Ashish kumar on behalf of Amandeep

Please take necessary & Expedite action on Concern.

--
With Regards,
ASHISH SHARMA ([protected])

HAVE A NICE DAY!
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Sep 10, 2023
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2023
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your contact number. Our concerned team will get in touch with you.

Regards,
LG Customer Support Team
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