LG Electronics — LG AC installation issue with Technicians

Address:Adishwar Showroom, Kalyan nagar

I customer named M.G Ashokan purchased the LG AC from Adishwara Showroom on 22 Apr 2023

LG 1.5- 3S-RS-Q18QNXE-SP
LG 1.0 - PS-Q12JNXE1

On Monday ie 24 Apr 2023 today the installation persons came and checked the site and started giving us the accessories list. and also gave the pricing. however, when we checked the same price in market it was much lesser than he quoted. he also demanded to pay him extra fitting charge for each and every unit he installs.
when we spoke with the manager the manager responses were very rude and was like if you like you get it fitted otherwise live it and he told his people to live the site without informing us (customer).

The manager behavior was very mannerless and rude and was not professional.

Request you to look into the issue and resolve and should not repeat with other customer.

even when raised the same compliant with showroom Adishwara LG in charge Ms Uma was not in favor of the customer, didn't understand the queries raised by us, instead she got into argument and at last she agreed to send some other technician, the AC is still not installed at home till time.

Regards,
Shirly
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