LG Electronics — Lg g4 repeated motherboard issue - product fault

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:	www.lgmobiles.com

Hi dear lg team,

This is santosh siddappa and my mobile number is [protected]. I purchased lg g4 mobile last year (30th jun 2015) through employee discount as my brother is an lg employee and faced mother board issue in 6 months.
When the board was replaced i requested for replacing the handset itself but was assured i will not face any issue.
But now i again after 6 months i have the same motherboard issue and the service center guy is quoting rs.9800 for replacement. I do not understand why i was misguided.
Now it's 1 month past the warranty. Request you to kindly consider replacing the handset or at least the motherboard. As it is clear that it is a product defect, where the motherboard issue is repeating. Even in this forum you can see many complaints on the motherboard. Please replace the motherboard.

I am lg brand loyal and all my home appliances are from lg brand. I strongly believe in your brand and trust my issue will be addressed immediately.

I have mailed gcsc. [protected]@lge.com but no reply
Also i raised the email complaint - receipt num # gca[protected], no reply to that also

Many thanks,
Santosh siddappa