[Resolved]  LG Electronics — Lg led 32lb530a atr, tv damaged 4 times in warranty period, want to get replaced

Address:Malappuram, Kerala, 676123

My family and relatives are regular customers of LG.
My sister, Mrs. Bindu Sivadas, SAYANTH NIVAS, Narath PO, KANNUR, had purchased one
LG- LED 32LB 530A. ATR, TV, Serial No.411PLFJ080179., from your branch at Manjeri, KANNANKANDY FRIDGE CENTRE, located at Calicut Road, Manjeri, on 18 APRIL 2015, vide invoice No.MJI/218.
After successful installation of the TV at my residence at Karikkad, near Manjeri, the TV confronted with a series of break-downs, all registered and attended by LG SERVICE CENTRE personnals, located at 7/1507, KUTHUKAL, CH BYE PASS ROAD, MANJERI. The details of all such calls shall be collected from the service centre.
On[protected], I registered the last complaint call, and the next day, a service executive reported at my residence, after inspection, he said that he has to change some board inside the TV, for the fourth time since the purchase, and added that I have to wait for a couple of days for the goods to arrive.
Losing all hope for this particular TV, I decided to return it to the service centre.
On[protected], I packed the TV and all its accessories and returned it to the above LG SERVICE CENTRE, and they issued me a receipt.
Please see to the matter and take necessary steps to issue a new TV, to me.
I do not need the old repaired TV, any more, as I fear frequent failure in future.

Thank you,
sincerely,
RISHI.
+2 photos
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Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Rishi,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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