LG Electronics — Lg service bilaspur cg

Address:495001

Recently i am facing some problem with my lg nexus 5 mobile. I was in sweden and there is no lg service center in sweden. So i thought i will get it repaired in india lg service center at my home town bilaspur (Cg).

Lg service center and overall service of lg is so pathetic. Employee of lg service center bilaspur don`t even know how to take the complaint in system. I thought its fine, they gave me manual receipt. They checked the mobile and said it would cost me 14000 rs to change motherboard of the mobile. I said ok, i need it to be repaired as i like this mobile very much.

Now its being like 8 days and i have to return to sweden, they dont even know how to order parts. If they dont know which parts part is to be replaced than how can they said that it will cost me 14000rs. They destoryed my mobile as well. Who will take responsibility for such bad service?

Is lg, trying to cheat there customers. I was big fan of lg, at my home i have all appliances of lg. This incident make me rethink to change the brand. I am very disappointed. I also know lg wont take any actions against this. But will loose many customers for sure.


Thanks & regards
Ravi jitpure
Mob no. [protected]
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Dear Ravi

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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