[Resolved]  LG Electronics — Microwave accessories

Address:

422001

I have purchase microwave model mj3283bcg on dt 5 jun.2016. On the time of installation, steam plate was missing and it was noted by service engineer mr. Bhagat.
After 6 days when i made contact with mr. Bhagat -[protected], he suggested to make call to mr. Sachin -[protected] sales and service head - nasik region maharashtra (Also suggested by dealer).
He fully refused to provide steam chef plate by adding that it is part of gift.
Please make me clear that when i purchased your best product and it is a part of accessories as mentioned in your leaflets, then how it can be gifted part.
After the received communication from mr. Sachin, i am fully disappointed after purchasing lg topmost product again and again.
Now what is your stand in this matter for my further step towards consumer forum to justify that company is cheating the customers