LG Electronics — misinforming the customer

Address:

Thiruvananthapuram, Kerala

I have placed a repair request of my washing machine on 23rd May(RNA[protected] is given to APPOLO SYSTEMS [protected]).it is quite disgusting to inform that the telephone no shared by your Customercare is not functioning.when I tried to contact the reply was the no is temporarily disconnected.Lg should at least keep the correct functioning number of your authorised service partner.More disappointing fact is that your executive is groping in the darkness to resolve this issue when I reported this. You speaks high of your Customercare in reality a hollow promise. Pl understand the embrassment of a customer and pain on not resolving his problem appropriately. Stop pseudo commitments and provide genuine reasonable authentic service and find reputed service partners . Also inform the service charges that can be levied by these so called your esteemed service agents. Please look into the issue and give urgent instructions for undertaking repair.