[Resolved]  LG Electronics — Newly purchased washing machine not working properly

Address:Ahmedabad, Gujarat

I had purchased a washing machine on 10.09.2013, model no. T70CPD22P, fully automatic top loaded, which says it is just 10 months and also in guarantee. Since the day we have purchased we are facing a problem. At the time of rinse and spin the machine shakes in such a high speed and makes lot of noise that it has also fallen down from a shelf. We have also made so many complaints about it but still there is no resolution. Above all this nonsense system of LG that the customer care executive call us after registering a complaint and ask us to go to the machine and check the problems. Are v here to resolve the technical problem ourselves? What the hell are you customer care and technicians sitting over there for?? Now I don't want any other solution . I want to return this product of yours I don't want to use it anymore. This is a fake product sold to us. I would also suggest everyone not to buy LG products as this is the 3rd grade quality they provide.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

The registered contact no. is [protected].
Dear Rinku,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information