LG Electronics — Non repairing of ac | |||
My complaint number booked on 29.07.2014.Complaint lodged for non cooling of ac.The engineer (Mobile no.[protected])visited and said that gas leakage problem and will refill In clean whether.When i contacted to him in the non rainy days he said that he is in another area and will come "tomorrow". After that i called to him so many times and he replied to me every time "tomorrow".I contacted so many times to ur toll free number [protected]. They replied that he send reminder to local repairing center.I contacted so many times to ur local service center branch head smt.Hema mamtani on mobile no.[protected] but she could not help me in this respect.Now ur engineer is not attending my phone and its seems that ur local service center head (Smt.Hema mamtani) is also not tracking customer complaint like me.I am feeling helpless and thinking whether "i had made mistake to purchase lg split ac ?". I request to u please do the needful. Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team