LG Electronics — Poor Services/Bad Behaviour/No Sense of responsibility

Address:

Faridabad, Haryana

LG Electronics is not providing services under warranty or under AMC. I have 1.5 ton window AC and 1.5 ton inverter AC. Whenever I log compliant they are not bothered to respond. They come after 5-6 days just do time pass and go back without solving the issue. If i call on customer care they suggest to talk local repair center. Repair center people do not entertain any complaints gives silly reasons and disconnect call. I log RNA[protected] RNA[protected] on customer care for which issue not resolved till now. LG engineers visited 1-2 times after so many request and say that AC was not installed properly and asking money for repair even though AC is recently purchased and installed. AC is yet not repaired and from customer care to repair center no body is listening or entertaining my complaints. Regards, Alok [protected]