[Resolved] LG Electronics — Regular Issues with Nexus 5
P
Pooh271189
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
I had purchased nexus 5 an year back. Within 1st 2 months I had to visit LG Service Center (Thane) which was a s/w issue. that got sorted and post that I had to visit same service center 6-7 times witin a year and all these time it was always a h/w issue. when i ask these service center people for all the 6-7 complain nos. they are not ready to provide the same. they say only last 3 months complain nos would be provided to me. I am again facing an issue with my phone (within 2-3 weeks of servicing) now, for which I might have to pay since 1 year has passed (this month). This has caused a lot of inconvenience to me. Lots of time, money and energy has been wasted evertime visiting the service center. I would request you to take a strict action against this service center, provide me with all the complain nos. raised against my name and replace my current handset with a new one.
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Aug 7, 2021
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
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We are sorry for the inconvenience caused to you. Please visit http://www.lg.com/in/support for quicker resolution.
Regards,
LG Customer Support Team