[Resolved]  LG Electronics — Reminder Complaint of LG Anmol Service Amritsar

Address:

Amritsar, Punjab

I purchased my lg refrigerator GL 225BNDE5 nearly one year ago. Its Ice/Evaporator assembly got some problem 1month before. I complaint about it, Engineer came and told to change its assembly. He drilled my fridge from outer side and take charges of 2300/-rs of evaporator assembly and drier . but provide bill amounting1817/- rs.(Anmol service, Amritsar, Invoice no. 144) I questioned about that he told he purchased copper wire from out side. After 2-3 days it stops cooling and I complaint again (RNA[protected], engineer came adjust assembly little bit and go away. Next day I again faced same cooling problem, and complaint to Customer care many times by complaint numbers: RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected]. LG claims that customer should not pay any charges or warranty of 3 months if same complaint arise but engineer came and changed its compressor and took courier/delivery charge of this part 550 Rs/-. After this, same problem again arise many times I called to engineer but LG engineer routinely send message that my complaint closed. Please solve my problem.