[Resolved]  LG Electronics — stay away from this one

Address:Gautam Buddh Nagar, Uttar Pradesh

Model # GL-478YLQ4 - refrigerator

I have complained to the call center for refrigerator not cooling last night . I had requested for the visit to be done early in the morning since in this weather it is impossible to hold on to eatables and perishables.

Just now a service chap has visited and declared that the compressor needs to be changed . It would cost me Rs 7000 / . Since now I have no choice but to spend Rs 7000 / I asked him to change it right away .

He has not committed any date and has only mentioned that he needs to confirm from his office / warehouse on the availability of the new compressor .

I need this compressor changed for this substandard unit manufactured by LG . This unit stopped cooling on the 10th day of the purchase and a visit by some engineer was required to rectify the problem .This was in Jan 2009 .

In case I don’t get assurance of this replacement bytomorrow 11 AM, I would be forced to go to social media .

Brijesh
[protected]

Flat 104 EH-3
ELDECO UTOPIA
SECTOR 93 NOIDA
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Brijesh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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