Comments
Your team yesterday came up with a replacement offer by adjusting the amount of faulted unit after deducting 20% depreciation on purchase of new model.
I suggested them a model for which they told me the DP amount around 15-20% higher than the market rate as confirmed by nearby shops.
What kind of joke is this?
As branded company you people should not exploit customers. Why would a person buy a unit from you at a 15-20% higher market price & that to after compensating 20% depreciation cost on faulted unit.
Kindly look into the matter asap & give me the competitive price as per market so that I can close the issue.
Regards,
I suggested them a model for which they told me the DP amount around 15-20% higher than the market rate as confirmed by nearby shops.
What kind of joke is this?
As branded company you people should not exploit customers. Why would a person buy a unit from you at a 15-20% higher market price & that to after compensating 20% depreciation cost on faulted unit.
Kindly look into the matter asap & give me the competitive price as per market so that I can close the issue.
Regards,
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team