[Resolved] LG Electronics — Unprofessional way of handling complaints

mannumannu263263

from Agra, Uttar Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530005

I had registered complaint in lg for microwave, the engineer visited and told us that he will get the part and repair our product, we tried to contact him, but no use. Now we called customer service they said we have to pay visiting charge again. Every time i called up their customer service, new person picks up and I have to tell entire thing again. It happened 5 to 6 times. And tbey are not ready to solve the issue.

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Jun 12, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

May 05, 2017

Updated by mannumannu263263 Contact num [protected]

Verified Support

May 06, 2017

LG Electronics Customer Care's response Dear Customer (mannumannu263263),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG India

May 09, 2017

Updated by mannumannu263263 Plz do it little urgently, coz after 20th may, the house will remain closed for a long time.