LG Electronics — Very Bad Experience in Re-installation of Split AC

Address:Indore, Madhya Pradesh

Hi, I had registered the service request on 23rd Mar'2015, I was assured by the representative that the request will be attended within 24hrs, but no body turned up, i again register the complain on 24th Mar'15, still no one visited, and again i call the customer service and than i got the no. of service manager and finally my request got attended on 26th Mar'15. The service engineer with 3 more helper visited my house, and the way the did the installation was really shocking for us, the installed the split AC on the wall which is tilted, the cut the wire of my AC stabilizer without asking, this stabilizer cost me 3600/- rs and now it of no use. they had joint the stabilizer with a piece of wire and connected it with the switch board without any plug on to it, the wires are all open. a really very bad experience, better to get all these work done through any local electrician than to spend money and have this stupid experience with a so called trained company engineer. Pls find the attached pics.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information