LG Electronics — Very poor lg product and pathetic service (Battery is drain fast and overheated phone)

Address:	Mumbai City, Maharashtra, 400043
Website:	[email protected]

Hi,

Current complaint no:- rna[protected]
Date:[protected]

Complaint was pending from 13 days.

The poor lg service continues. Your team has changed the pcb trice to fix the issue, still the issue is not resolved. Now team is claiming that there is no issue. It seams you have kept very low quality standards of the product. All that you have given is pain with your product and service. And now not even responding to my mails.

1. Latest feed back:- (Mail communication)

As per the lg team request, again i have visited the lg repairing centre for the pcb replacement. Lg was replaced faulty pcb and checked all the feature of phone at the time if function test battery was 80% charge and after one hr battery was drain. (In the front of lg representative)

So again charge battery was inserted in handset for the function and battery checked but same issue was occurred in handset. (In the front of lg representative)
It is clearly indicated the lg g4 handset having issue...
As requested again today i have observed same issue and evidence is attached.. (Pfa)

2. Feed back after replacement of faulty pcb:

Today’s i have charged battery 100% (Time :- 09:11) for the regular check and i found time 13:13, battery drained on 15% and now time 13:46 battery is 2%.
After so many r & d conclusion is battery drained is very fast in lg g4.
So i request to lg please replaced my lg g4 handset with latest upgrade phone. I don’t want lg g4...

3. Total case history:-
1. On the camera glass dust found:- replaced with new. (Doa)
2. First time bill amount was 39999/- s/n 512kpm2173659 and imei no. Was [protected]-1 & [protected]-9 (Shop name classic world nx. Chembur bill no 9371)
3. After doa bill amount had changed:- it was 44900/- (And the mrp cost is 41500) and imei no was [protected] & [protected] (Shop name classic world nx. Chembur bill no 9426) i cant understand how shop keeper can write amount more than mrp cost on bills.
4. Again i found problem with charging and service centre was replaced mother board — missed to take imei no.
5.2week back again i found problem with charging and display issue service centre was replaced mother board and display. New imei no. [protected] and 88
6. And now i have faced issue with battery discharged and bluetooth connectivity. Battery will drain very fast, in a day need to replaced 3times and i have to carried both battery and charger...

I am very much disappoint with lg g4. I have waste money to buy lg product.
So my request to lg team kindly replace this product (Lg g4) with other good model...