LG Electronics — worst products by LG

Address:

New Delhi, Delhi

7-July-2013, I bought an LG PLASMA 42PN4500 TV, thought that it would replace my old CRT TV. My Old TV was working flawlessly but still, advancements in technology and my heart made me buy this 42 inch TV. I had intense trust on LG as I had been a big fan of LG Products. 40% of appliances in my home are of LG be it LG G2 Mobile phone, be it LG Semi-Auto Washing machine, be it LG Double Door Refrigerator. It was working good but one fine morning, with a cup of tea, I saw that my TV is not turning on with no Video or Audio. I checked wiring myself as I had immense faith on LG appliances, that they will not give me even a single chance to complain also, the product was not also 'that' old to stop working. But, it didn't turn on. I called up customer care. He checked for flaws or any blown capacitors but no, everything was ok, except the screen (as the service repair man said) He said, it will cost me more than 50% the value of TV to Replace it. Same case was with my colleague too. He had the same model of same year (as I recommended him) and he too had the same problem. So, I think this problem is with all the models of that year. I went on consumer forum website and found numerous more complaints about the same model of LG TV & of the same year. This was my worst experience with LG. I had great beliefs about these LG Products. I assured more and more people to buy LG Products and you, My Heart shattered into pieces when I came to know that this is a manufacturing defect with all LG 2013 Plasma 42" inch screen TVs and LG has not yet done anything about it. All companies, to keep their reputation good, rectify their manufacturing defects so that customer does not complain in future and what did you do? kept it going on as it is? Please rectify this defect as soon as possible. I had my CRT TV which I am using since almost 13 years and has not developed even a single problem till now and your LG Plasma TV got its screen damaged without any reason, within 2 Years? I educated more and more people (almost everyone I know) about the brilliant and authentic quality of LG Products but, now, I will make sure that I educate more and more people about my this bad experience. namutkarshgmailcom