[Resolved]  LG India — LG MICROWAVE OVEN : NO POWER SUPPLY TO THE PCB

Address:

Howrah, West Bengal

I REGISTERED A COMPLAINT TO THE TOLL FREE NO AND THE SER REQ NO IS RNA[protected]. THE SERVICE REQ WAS ATTENDED AND I WAS TOLD THAT THE PCB IN MY MICROWAVE MODEL NO MC 8082PRR BDRQEIL(IN) NEEDED TO BE REPLACED AS NO REPAIR IS BEING DONE BY LG. I AGREED TO IT BUT THE NEXT DAY A CSE TOLD OVER THE PHONE THAT AS YOUR PRODUCT IS OUT OF WARRANTY AND THE PRODUCT IS NO LONGER IN PRODUCTION WE WILL NOT BE ABLE TO REPLACE YOUR PCB. I HAD PURCHASED THE MICROWAVE OVEN IN THE YEAR 2011. HENCE NOW MY REQUEST IS TO SHOW ME A WAY OUT HOW TO REPAIR MY MICROWAVE OVEN. THE WAY OF SPEAKING TO ME BY THE CSE FROM YOUR SERVICE CENTRE WAS NOT AT ALL ACCEPTABLE. THERE WAS NO PATIENT HEARING GIVEN TO ME. I WANT A STRONG ACTION AGAINST THIS SORT BEHAVIOUR. THE CSE WAS A LADY AT THE LG SERVICE CENTRE.