LG India Ltd — Defective products manufacturer cheating customers My complaint No RNA[protected]

Address:

Visakhapatnam, Andhra Pradesh

My complaint No RNA[protected] i purchased LG Double door D322 RPJL.APGZEBN Inferior products manufacturer cheating customers My complaint No RNA[protected] Refrigerator in Jan-15 from the beginning cooling efficiency is very low in summer we found food items are getting spoiled . even at that time also I thing I don’t know the settings of new refrigerator. After sale non of company representative attended for demo. I registered for demo. Technician visited and told due to defective product efficiency is low some gas is to be recharged it will takes two days to rectify and he demanded for transport charge in the warranty period I asked him for receipt he denied. After so much of discussion with service centre supervisor he agreed to take it to their work shop. Due denial of transport charge they delayed 2 days for pick up ie on[protected] . No one from service centre or LG India contacted me after 3 days. I approached call centre they given me the no of abdul hafees nothing was done by contacting him over phone. Waited for two days and given mail through my registered mail id nothing was done. They given me casuval reply your case is under examination our representative will communicate at the earliest no one contacted me againt called call centre they given me mobile no of Sri P. kiran area manager Visakhapatnam. Nothing was happened by contacting to Mr kiran he riding on customer it is responsibility of customer and he charging me you have used for 4 months in his view LG India products are made for working for 4 months only customer is fool in his version I requested him to replace the products. Because its evaporator, mother board is changed I visited to day to their service centre they are wating for compressor to change and LG india is very much concern to their customers in supplying this type of products wow LG india is 6 sigma company. In between I contactesdMr Kirans boss his name is Raghunadan he simply passing time to make my product as their practice piece to their new technicians to day is 20th that means 16 days is a very short time to rectify problem in new fridge. When my product will be repaired I don’t know in what condition it will return God Knows I asked them for test certificate in appropriate lab. I want to sell or donate the above and go for any other company product I decide not to buy LG Products I am forwarding this to all my contacts and my social connections. I have written few of my insulting situations from LG executive over phone. By seeing this any new buyer thing about LG products and Service. A poor customers agony M hemanth Kumar [protected]@hotmail.com