[Resolved]  LG Logistics — Damage Delivery of Car/goods and Missing goods

Address:New Delhi, Delhi

Company name: LG Packers & Movers Company site: www.lgpackers.in Contact Person :Ramesh [protected] I got my goods shifted to Pune from Delhi. It took them 21 days to bring my goods and were brought late in night. I was told by someone called Rajbeer that my goods will reach in 4 days. On receiving, my goods were in all together different packages/cartons. Cartons sent from my home were seal packed by tape and were signed over it. My Mattress were not even packed in anything. On asking about cartons, lame excuse was given that since the carton got tore off so we changed it. They intentionally delivered in night so that I don't have time to check. After they left and on cross checking all items at home, I found my BRAND NEW RICE COOKER was missing. They charged me 3% as insurance but never gave any document for that. I MENTIONED ON RECEIVING THAT ALL GOODS ARE PACKED IN DIFFERENT PACKAGES They even don't have there career in which they brought my car. It is some other company's truck in which my car was brought. I received my car on 22nd day with missing side view mirror and dented from front/right and that too at 12 in night. Moreover there were grease stains on seat covers and couple of scratches on door & boot plastic. They brought somebody's goods in my car. On asking for damage money said they will get it repaired. They ran away at that time. And on calling and asking about my Goods, Car and Documents, Ramesh/rajbeer/Dayanand stopped picking my calls.
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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