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L'Oreal Customer Care Contacts

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Last updated Apr 21, 2023
Complaints
39
Resolved
14
Unresolved
25
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L'Oreal Head Office Address

A - Wing, 8th Floor, Marathon Futurex, N.M Joshi Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

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L'Oreal Overview

Latest complaint Hair dye has been filed on 21/04/2023. Latest Resolved Loreal Paris Fall Repair Shampoo caused more hairfall was resolved Sep 29, 2014. L'Oreal ranks as the #8 most complained about among Hair and Beauty Salons.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent L'Oreal reviews & complaints(39)

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Debbie K Collins
Apr 21, 2023
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Loreal — Hair dye

I used platinum blonde loreal paris to get rid of the black dye. After wearing the blonde for a few weeks, I wanted my natural hair dye, 91 champagne cocktail, All it does is make my hair platinum blonde over and over. I was given a live chat where I was turned over to a page where I was to pay $5.oo to even talk, plus $55.oo a month for whatever reason. I am very angry about the misleading products from loreal and the complaint itself wants...
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Priyanka rapial
from Jammu, Jammu and Kashmir
Feb 10, 2023
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Loreal — Loreal duplicate product was sell to me

Recently I purchased loreal shampoo and conditioner from a salon worker which to surprise found that it was duplicate and I'm sure he must have sold duplicate product to other as well. But on confronting him he denied it completely saying it is not his mistake shopkeeper sold him duplicate products. I can't believe him as he is in this business from quite a long time he must have been aware about duplicate and original loreal products....
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Prachi0822
Feb 2, 2023
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Loreal Paris — Received fake product

Website:Lorealprofessionnel.in

I recently purchased the golden xtenso care combo, shampoo and masque, from nykaa.com. After some research I got to know that the product is fake and I raised the issue to the company. I received a call from the authenticity department of nykaa and they say that the packaging of the product has been modified by the company and fonts of the packaging have been changed from golden to black. The brand name of L’Oreal is being disgraced by...
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