L'oreal — Loreal hair colour regarding

Dear Sir/Madam,

I am writing this email wrt my purchase of loreal hair colour -black through Amazon.

Following are the details :
Order summary
Order #:[protected]
Ordered September 6, 2022, 1:29PM
PFA images related to tube and box. I have opened it recently and used it for my husband.

The hair colour in tube is medium brown while box is of colour black. I never use medium brown colour; it doesn't suit with hair colour of my husband. I could not exchange the product as many days have already gone.

This is not expected from Amazon and Loreal. We have spent money and and I have received product with wrong contents inside the box. We have wasted money and time. Kindly arrange refund for us.

With Thanks and Regards,

Dr. Shruti Oza-Rahurkar
Professor and Head
Department of E&Tc
Bharati Vidyapeeth
(Deemed to be University)
College of Engineering
Pune-Satara Road,
Pune-411043
Cell no-[protected]
Telephone:[protected]
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