L'oreal Complaints & Reviews

I had to go for a function and hence purchased the above product early morning. But to my dismay the hair color was of inferior quality. I applied hair color but my hair was not dyed / colored. Applied second time but the same result and hair was colored only 5% resultant I was looking very funny, which was very embarrassing.

Had purchased the Loreal product from Sahakari Bhandar, Mulund, Mumbai assuming it will be of high...

I keep having to purchase your true match foundations at walmart and u can see that someone has purchased them beforee and walmart is reselling or someone is takinf off lid and pushing the pump making it unsanitary today i had to purchase one thta someone had taken lid off and pushed the pump because there were only 2 and they both had visible signs of makeup on the bottle and sigsn of someone pumping it.. i needed foundation so im hoping...

After using this product my hair turned out auburn brown/black i used this on med. blonde hair and am very disappointed with end result...

I am writing to express my deep disappointment and concern regarding a recent purchase I made at a Retailer in Dombivli, Thane. On 11th July I bought a bottle of L'Oréal shampoo from this store, expecting a genuine and high-quality product. Unfortunately, it has come to my attention that the shampoo I purchased is a duplicate, not an authentic L'Oréal product.

As a loyal customer who values the quality and reputation of L'Oréal,...

I hv ordered Fit me foundation shade 128 warm nhde and recived a fake product, that is even soo A1 copies that is hard to identify, but being a professional packaging technologist i have diagnosed the minute details, such a label placement that is not aligned in fake prpduct, different font size in fake product, and also the base of bottle knurling was different, i request loreal to take this action against myntra platform for such fake product....

L'oreal Professionnel - Banjara hill HYDERABAD location

Link: https://goo.gl/maps/LMNw9MokhDD1hNJF7?coh=178573&entry=tt

Problems:
1. Overcharge by cheating / they also offered without GST bill initially
2. My hairs still need to be fixed, they are not helping
3. Rude staff, doesnt know how to talk

Many more Call [protected] to know more information

I need refund...

I use a lot for L'Oreal products and usually love them. But this lip gloss that is supposed to last 8 hr is very disappointing because it does not last 8 hr or anywhere near it. It seems to be gone just as fast as your regular lip gloss (which is very quickly)....

The online appointment taken at this place( V UNISEX SALON AND SPA Haliyal Road, Dharwad, Karnataka) and the schedule of the hair dressers are not matching . I took appointment at 10 am on 4th April with Sahil. But I was told Sahil is not available till 11am . Kindly respect the time of the customers . We plan our schedule based on the appointments we get . Consider this issue seriously .The brand name of Loreal is huge don't spoil the name...

Hi
I bought loreal conditioner (white) from my nearest store in Kharar Punjab-140301 shop name : 88 mart, in sector 125, sunny enclave Mohali-140301

I am using loreal product since 5years but After using this conditioner the quality was very bad my hair was rough and freezing.
My self Kareena
M.no [protected]...

Hi,

I have seen Loreal Salon in Pimple Saudagar Pune. as Loreal is brand so I booked appointment for global hair color.
I went there and there was one girl, I asked her I want some different color not black, brown will be fine. She said yes even they didn't had color choice book. After applying colour I waited for 45minutes and after wash I found she left my some hair to put color, after that she again applied again...

I recently purchased the golden xtenso care combo, shampoo and masque, from nykaa.com. After some research I got to know that the product is fake and I raised the issue to the company. I received a call from the authenticity department of nykaa and they say that the packaging of the product has been modified by the company and fonts of the packaging have been changed from golden to black. Absolutely disappointing. Brand needs to do something...

Dear Sir/Madam,

I am writing this email wrt my purchase of loreal hair colour -black through Amazon.

Following are the details :
Order summary
Order #:[protected]
Ordered September 6, 2022, 1:29PM
PFA images related to tube and box. I have opened it recently and used it for my husband.

The hair colour in tube is medium brown while box is of colour black....

Purchased from a beauty centre which is nearby Wadala station the loreal shampoo and conditioner smells different which I purchase from nyka so I went to a complain but the seller it's not agree it's a fake product I have a enough of proof so that I can show the product it's really fake there is a lot of thing even the icon of Laurel the original comes in the silver printed but in the fake product which have bite its in black in colour and...

I live in Torrington, Connecticut. Many of the hair salons in, and around Litchfield County use Redken and L'Oreal as their color line. Halo Salon in Burlington, CT. (Redken) DPZ Salon, Bantam, CT (L'Oreal), Hair Dr's, Torrington, CT. (Redken), Hair by Design, Torrington, CT (L'Oreal).

My first experience with L'Oreal hair color was at DPZ Salon in Bantam, CT. I would leave with a migraine, itchy scalp, puffy eyes. These symptoms...

I used hair excellence black shade cream but the result was not acceptable. I applied on my hair and dried it for 2 hours but I could not see any change in my hair. It gave me very bad result. My grey hair was same as before even after removing it from hair cream. There was no effect of black cream on my hair. I am disappointed with your product. Bad product....

For a company that makes billions of dollars I can't understand why the gloves provided are so cheap it's very frustrating when u go to colour Ur hair and the gloves break not any that would it kill u to make them a little bigger.
It's really disappointing I have the colour ready to go and no gloves
So what am I suppose to do now...

I have been using your BB cream (light/fair) for several years as my go to foundation and absolutely love it. HOWEVER, the current tube I have leaves small dark brown spots on the surface of my facial skin and I have to wipe these away every day. They look like spots of dirt on my face. I bought another new tube and tried it, but unfortunately it is doing the very same thing. Was something changed in the preparation or ingredients used? I...

After having hair smoothning within 1 week my half hair turned hard, rough and they looks like wire. They get attached with other hair and did not apart even after shampoo, conditioner and syram, and if I try to solve it they break from root or from middle part .
And though I have done this treatment with kerasmooth my harifalls in bunch like cuttend hair . And also there is inching in my scalpe...

Bought a pack of loreal Paris excellence creme from a nearby chemist shop ( kunal medicoes, rk puram sector 6, New delhi) on 3rd April.

Today on 7th April, unpacked to apply. Surprisingly the developer bottle has about 20ml of liquid. Upon informing this to kunal medicoes, they advised me to call customer care.

The customer care no printed on the pack does not work

Searched in Google, the no there...

I am ANNAM DEPARTMENT STORE AT ANNUR . COIMBATORE DISTRICT PINCODE 641 653. L "Oreal shampoo don't supply in our shop . this area distributors not come in our shop. immediately this product all type supply in our shop...

I have purchased (24 Dec 2021) Excellence HiColor Violets for Dark Hair Only H-18 Deep Violet for the last 3 years with absolutely no issues until this last purchase. Mixed as I usually mix and started applying - soon realized that the "violet" color NORMALLY get was not there it turned my hair RED/DARK BROWN.

verified both the interior/exterior packaging match - number on both packages matched.

Have pictures...

I used the Loreal hair color but it did not work. My hair is as it was before I colored them. I used this product for the first time and very disappointed as it cos me Rs.550 which is not a small amount for me....

I purchased Age Perfect Micellar Water specifically to remove a limited amount of mascara from my eyes. Unfortunately, it does not achieve this at all. I have followed the instructions, and at first it appears to have succeeded. My thoughts were at first that adding cream to my face after cleansing encouraged residue to appear. However, leaving it entirely clean the mascara still reappears at the bottom (under eyes) - causing a light panda...

I m a loreal customer Seema Agarwal and I m highly disappointed by your services. I have taken a package of loreal for Rs. 600 and initially it was told to me that 1 year validity will be there for the package but after going to the parlour I got to know that the validity is 6 months only.
Moreover the services given by you is really poor. I will never recommend someone for Loreal.
I want your response regarding this otherwise...

Dear Sir/Madam,

I write to lodge a complain against the L'Oreal authorised salon situated at Barobisha, Alipurduar, West Bengal.

The authorised persons advised us to buy a L'Oreal hair fall treatment kit from them which will cost Rs 2600. I have paid the amount through Google pay instantly on 1st of October 2021 vide upi transaction id[protected]. However till 15th of Evening we have not received the product....

I ordered eyeshadow and the product came in cracked from the inside, so it is not useable. Can you send me a new product, or refund me the price of it?

Info: Infallible Eye Shadow 899, Endless Pearl, 50T220...

I have used Loreal hair color which has left marks on my forehead which i assumed will fade away but they are not lightening at all . Enclosed the photo of my forehead for more details. I need help to get rid of the same as it has ruined my face. Treat this urgent please...

I bought a box of hair dye and there is no colour lotion in it....

I bought l'oreal xtenso prokeratin + incell shampoo and masque. I use this product since last 4 yrs. But this time When I used it I got different fragrance which is not as same as usual. Also after shampooing hair texture got rough. And the most important thing that I found fungus in masque when I opened it. It is shocking for me. The mfg of my product is 26/03/2021 and expiry is 26/02/2024. I saw many of l'oreal duplicate product having...

NOT happy to be sent a bog standard generated email. I have been a customer over DECADES. No reason why it was taken offnor offer to source for me. NOT happy. Can I have the name of your sales director and email please. Thank you.
Margaret bell
[protected]@hotmail.com
[protected]
Do NOT send me a generated email I can NOT reply to!!! NOT happy and I want the full name odnyour uk sales manager together with...